Transformation Lead (O2C and P2P)

Singapore Permanent SG$12,000 - SG$13,000 per month (SG$144,000 - SG$156,000 per year) Work from Home or Hybrid View Job Description
The Finance Transformation Lead is responsible for the end-to-end design, governance, and optimisation of both Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes across the organisation. The role drives enterprise-wide transformation by shaping future-state processes, enabling digital and automation initiatives, and partnering with cross-functional stakeholders to deliver streamlined, well-controlled, and high-performing operations.
  • Drive enterprise-wide transformation
  • Gain high visibility and influence

About Our Client

This organisation is a prominent player in the retail industry, known for its large-scale operations and commitment to delivering value to its customers.

Job Description

  • Shape the long-term vision, strategy, androadmap for the end-to-end Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes, ensuring alignment with broader business and corporate objectives.
  • Continuously evaluate, standardise, and redesign O2C and P2P processes to improve efficiency, controls, user experience, and business outcomes.
  • Act as the key decision-maker for process changes, enhancements, and technology deployments impacting O2C and P2P, working closely with Corporate Control and key business stakeholders.
  • Partner with Corporate Control and Internal Audit to embed robust internal controls, compliance requirements, and governance standards within process design.
  • Define and manage a standard set of performance metrics and KPIs to monitor process health, operational effectiveness, and value delivery across O2C and P2P.
  • Analyse performance data to identify root causes of inefficiencies, bottlenecks, and process gaps, and drive corrective actions.
  • Lead continuous improvement, automation, and digital transformation initiatives, leveraging technologies such as ERP enhancements, process mining, RPA, and AI-driven solutions.
  • Build trusted partnerships across Procurement, Sales, Customer Service, Finance, IT, Operations, Shared Services, and Business Units to secure alignment and sponsorship for transformation initiatives.
  • Work closely with GBS Service Delivery teams to oversee operational execution and provide subject-matter expertise on complex O2C and P2P process issues.
  • Drive change management and stakeholder engagement activities to ensure successful adoption of new processes, controls, and technologies across the organisation.

The Successful Applicant

  • Degree in Accountancy with minimum 10 years of progressive experience across Order-to-Cash (O2C), Procure-to-Pay (P2P), Shared Services, Business Process Management, Finance Operations or related functions
  • Proven knowledge of the retail industry with strong familiarity in upstream processes across Procurement, Accounts Payable, Accounts Receivable, B2B, B2C, and omni-channel business models.
  • Demonstrated success in leading and delivering large-scale cross-functional business transformation initiatives
  • Excellent organisational and analytical skills.
  • A proactive approach to identifying and resolving discrepancies.

What's on Offer

The successful candidate will play a key role in shaping the transformation of end-to-end O2C and P2P processes, driving improvements that enhance business performance, operational efficiency, and stakeholder experience across a rapidly evolving retail environment. In this high-visibility role, you will lead major enterprise-wide transformation initiatives, partnering closely with senior leaders to redesign processes, implement new technologies, strengthen governance, and deliver sustainable business value.

Contact
Audrey Ang (Lic No:R22111098/ EA no: 18C9065)
Quote job ref
JN-112025-6889500
Phone number
+65 65419940

Job summary

Function
Finance & Accounting
Specialisation
Accounts Receivable
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Location
Singapore
Contract Type
Permanent
Consultant name
Audrey Ang (Lic No:R22111098/ EA no: 18C9065)
Consultant contact
+65 65419940
Job Reference
JN-112025-6889500
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.