Save Job Back to Search Job Description Summary Similar JobsWork with a diverse technology environmentBe the face of IT supportAbout Our ClientThe company is a mid-sized organisation operating in the insurance industry, committed to delivering quality services and solutions to its clients. With a focus on innovation and operational excellence, the organisation values teamwork and the ability to adapt to technological advancements.Job DescriptionProvide first-line technical support to internal users, ensuring timely resolution of issues.Assist with the installation, configuration, and maintenance of end-user devices and software.Document and update technical support tickets to ensure accurate tracking of issues.Collaborate with the technology team to identify and address recurring system challenges.Conduct basic training sessions for users on system updates and best practices.Manage user accounts and permissions in alignment with company policies.Support hardware and software inventory management activities.Escalate complex technical issues to the appropriate team for resolution.The Successful ApplicantA successful End User Support professional should have:Strong problem-solving skills and attention to detail.Experience in troubleshooting hardware, software, and network issues.Ability to communicate technical concepts clearly to non-technical users.Knowledge of standard operating systems and office productivity tools.Adaptability to work in a fast-paced insurance industry environment.What's on OfferOpportunity to gain valuable experience in the insurance industry.Collaborative and supportive workplace culture.Exposure to diverse technology systems and tools.This is an excellent opportunity to contribute to a technology-driven department while enhancing your skills. If you are ready for your next challenge, we encourage you to apply!ContactMeenal Sharma (Lic No: R21103442/ EA no: 18C9065)Quote job refJN-072026-7061717Phone number+65 6643 9741Job summaryFunctionITSpecialisationIT SupportWhat is your area of specialisation?InsuranceLocationSingaporeContract TypeTemporaryConsultant nameMeenal Sharma (Lic No: R21103442/ EA no: 18C9065)Consultant contact+65 6643 9741Job ReferenceJN-072026-7061717