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Michael Page changes lives for people through creating opportunity to reach potential.
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The Regional Director Customer Experience, Travel Retail leads the strategy and execution of consumer engagement and brand activation initiatives across global travel retail markets.
This role leads end-to-end delivery of complex, enterprise-wide programmes while partnering closely with senior stakeholders to drive alignment, execution discipline, and impactful outcomes. It also supports strategic business planning by translating priorities into actionable roadmaps, performance insights, and governance frameworks to enable informed executive decision-making.
This role serves as the organisation's independent authority on network quality, driving the transformation from reactive operations to AI-enabled, predictive service assurance.
This is an exciting opportunity to join a high-performing bank that has successfully built a sustainable and profitable business model in a highly competitive market. Reporting directly to the CEO, the successful candidate will lead the technology agenda, strengthen operational excellence and drive the next phase of innovation, scalability and resilience across the bank's technology platform.
This is a strategic leadership opportunity for an experienced lifecycle marketing professional to shape customer engagement, retention, and revenue growth within a leading telecommunications organization.You will lead a high-performing team, champion AI-driven marketing innovation, and drive data-led customer strategies that enhance loyalty, increase customer value, and strengthen long-term business performance.
The General Manager will shape the strategic vision, drive operational excellence, and accelerate commercial outcomes across multiple markets. You will work closely with the Board and investors to build long‑term enterprise value while leading a high‑performing executive team. This role calls for a dynamic leader who thrives in fast‑paced environments and is passionate about scaling businesses regionally and globally.
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