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VP, Network Quality & Autonomous Operations

Singapore Permanent View Job Description
This role serves as the organisation's independent authority on network quality, driving the transformation from reactive operations to AI-enabled, predictive service assurance.
  • Lead a high-performing team
  • Excellent team culture and collaboration

About Our Client

A leading provider of critical digital infrastructure is seeking a VP of Network Quality & Autonomous Operations to lead network quality governance across mobile, fibre broadband, and network operations.

Job Description

  • Own enterprise-wide network quality governance, including KPI/KQI frameworks, performance standards, escalation protocols, and quality risk reporting to executive leadership.
  • Lead a 24/7 Network Operations Centre responsible for incident detection, major incident management, service restoration, and MTTR performance across mobile, fixed, and enterprise environments.
  • Oversee end-to-end quality and performance across 4G LTE, 5G Standalone (SA), VoLTE/VoNR, fibre broadband (GPON/XGS-PON), IP transport, and broadband services.
  • Drive the adoption of AI, automation, and advanced analytics to enable predictive fault detection, intelligent operations, and progression toward a highly autonomous operating model.
  • Lead major incident governance, executive communications, root cause analysis, and continuous improvement programmes.
  • Establish and scale a high-performing Network Quality organisation, including team design, capability development, and quality engineering best practices.
  • Act as a key representative with regulators and industry stakeholders on network quality, resilience, and compliance matters.

The Successful Applicant

  • 15+ years of experience in telecommunications network engineering, operations, or service assurance.
  • Proven leadership experience within a mobile, broadband, or converged telecoms operator.
  • Deep expertise in operating large-scale 24/7 Network Operations Centres, major incident management, and operational governance.
  • Strong hands-on experience managing live 5G Standalone (SA) networks, including core network performance and service quality.
  • Technical depth across multiple domains, including18+ years of experience in telecommunications network engineering, operations, or service assurance.
  • Proven leadership experience at VP or Senior Director level within a mobile, broadband, or converged telecoms operator.
  • Deep expertise in operating large-scale 24/7 Network Operations Centres, major incident management, and operational governance.
  • Strong hands-on experience managing live 5G Standalone (SA) networks, including core network performance and service quality.
  • Technical depth across multiple domains, including 4G/5G RAN, 5G Core, fibre broadband (GPON/XGS-PON), service assurance, or network performance engineering.
  • Demonstrated success leading large-scale automation, AI-driven operations, or autonomous network transformation initiatives.
  • Track record of building functions, leading organisational change, and managing high-performing technical teams.
  • Degree qualified in Telecommunications, Engineering, Computer Science, or a related discipline.
  • This is a rare opportunity to shape the future of network operations and quality assurance within a highly complex, mission-critical communications environment.



What's on Offer

  • Competitive salary and comprehensive benefits including string base salary, competitive bonus and participation in the company equity plan



This is a rare opportunity to shape the future of network operations and quality assurance within a highly complex, mission-critical communications environment.

If you meet the requirements, consider applying to be part of this impactful role.

Contact
Tania Mustafa ((Lic No: R1330528 /EA no: 18C9065)
Quote job ref
JN-072026-7068661
Phone number
+65 6643 9747

Job summary

Function
IT
Specialisation
Networks
What is your area of specialisation?
Technology & Telecoms
Location
Singapore
Contract Type
Permanent
Consultant name
Tania Mustafa ((Lic No: R1330528 /EA no: 18C9065)
Consultant contact
+65 6643 9747
Job Reference
JN-072026-7068661

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.