Technical Writer

A successful Technical Writer should have:

• Proven experience in creating technical documentation or similar content.
• Strong written communication skills, with an ability to explain complex topics clearly.
• Proficiency with documentation tools and software.
• An understanding of technology and telecoms concepts and terminology.
• Great attention to detail and a commitment to producing high-quality work.
• Ability to collaborate effectively with technical teams and other stakeholders.
• Create and maintain technical documentation: API references, developer guides, architecture overviews, and release notes
• Collaborate with engineering teams to understand system design, codebases, and workflows well enough to document them accurately. Bring in consistency of the technical documents to the functional documents (such as functional specification documents/user guides)
• Translate technical specifications into user-facing documentation (onboarding guides, how-tos, FAQs, user guides)
• Establish and maintain documentation standards, style guides, and templates across client engagements or as per client policies or Thoughtworks policies.
• Review and edit documentation contributed by engineers to ensure consistency, clarity, and accuracy
• Manage documentation in tools like Confluence, GitBook, Markdown-based static site generators (e.g., MkDocs), or client-specific platforms
• Leverage GitHub copilot for documentation