Cutover & Readiness Manager (1 year contract extendable)

• Establish and manage the deployment wave framework, including scope definition, sequencing, governance, and stage-gate criteria.
• Develop and maintain integrated cutover plans and deployment runbooks, incorporating inputs from multiple technology and business workstreams.
• Coordinate and facilitate cutover rehearsals, validation exercises, and execution planning activities.
• Lead command centre operations during deployment windows, ensuring effective issue management and stakeholder communication.
• Drive operational readiness activities, including support model alignment, monitoring, access management, communications, incident management processes, and hypercare preparation.
• Prepare readiness assessments and decision-making materials that support deployment approvals and go/no-go reviews.
• Ensure successful transition into operational support teams through robust documentation, knowledge transfer, and acceptance processes.
• Track and manage deployment risks, dependencies, and remediation plans throughout the programme.

Key Deliverables

• Deployment wave governance framework and readiness criteria.
• End-to-end cutover plans and execution runbooks.
• Rehearsal schedules, outcomes, and action tracking.
• Operational readiness assessments and deployment approval packs.
• Hypercare planning and command centre operating model.
• Knowledge transfer plans, support documentation, and operational acceptance records.