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This role involves supporting the end-to-end sales order life cycle by managing customer enquiries, quotations, order fulfilment, and cross-functional coordination to ensure timely delivery and excellent customer service.
This role supports the day-to-day operation, maintenance, and enhancement of IT systems, applications, and end-user services while ensuring system reliability, security, and performance. The incumbent will also contribute to IT projects, business analysis, testing, documentation, and digitalisation initiatives to improve operational efficiency and support business needs.
We are seeking a BAU Application Support professional to join a leading company in the insurance industry. This temporary role involves providing technical support and ensuring seamless operations for the organisation's applications.
The incumbent will be part of the technical support team, responsible for supporting the first and second level of support to the end clients. He/she will be responsible for supporting the networks, system implementation and software in the maritime industry.
This is an exciting opportunity to join a fast-growing cloud technology provider, driving business expansion within the Web3 ecosystem across the region. You will engage leading digital asset firms and financial players, delivering advanced infrastructure solutions that support mission-critical operations.
The Service Desk Analyst will provide exceptional first-line technical support in a fast-paced insurance technology environment. This role is ideal for individuals who enjoy troubleshooting and resolving IT issues effectively while maintaining excellent customer service.
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