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The role of Director of Contact Centre requires a strong background in customer service and leadership. Based in Singapore, this permanent position involves overseeing and enhancing contact centre operations to ensure exceptional service delivery.
The Customer Service Lead will oversee the strategy design and infrastructure to ensuring a seamless customer experience and operational efficiency. This role will be in charge of the BPO business unit of the company.
An exciting opportunity to join a fast-growing derivatives exchange in Singapore, supporting critical trading and clearing operations. This role offers strong exposure to exchange infrastructure, market data analysis, and cross-functional collaboration within the financial markets ecosystem. This role will require rotational shift work.
This role offers the chance to partner closely with global investors, delivering high‑quality reporting, analytics, and insights that shape key investment decisions. You will also play a critical role in supporting new fund launches and due diligence processes across regions.
We are seeking an Equities Operations Analyst starting with a 1 year contract to support the end-to-end trade lifecycle for equity products.
This temporary role as a Business Analyst facilitates the review, and digitisation of investment mandates by acting as an interface between Business Units and technology teams.
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