User Engagement Manager - FinTech

Singapore Permanent
  • Exciting opportunity to join a fast-growing FinTech business
  • Fast-paced, dynamic environment

About Our Client

Our client, a fast-growing FinTech firm in the Crytocurrency space, is one of the fastest growing cryptocurrency derivatives exchanges, with more than a million registered users.

Job Description

  • Responsible for improving customer engagement and retention.
  • Identify customer behaviour and map customer journey.
  • Conduct competitive analysis.
  • Design new functions and workflow to improve customer experience.
  • Lead product/function design, execution, and evaluation.

The Successful Applicant

  • 5 years or more of relevant experience.
  • Experience in e-commerce, fintech or management consulting industries required.
  • Strong in data analytics.
  • Self-motivated, driven, and able to work in a fast-paced environment.
  • Knowledge of financial products preferred.

What's on Offer

This role will offer you a challenging opportunity to join a fast-growing FinTech organisation, and oversee its growth as it continues to expand its presence in the cryptocurrency space. Candidates who are looking to get hands-on in a fast-paced, dynamic environment will find this role an excellent fit.

Ryan Ong
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Ryan Ong
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