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Transaction Monitoring Deputy Team Lead - Retail Bank

Singapore Permanent SG$6,000 - SG$7,000 per month (SG$72,000 - SG$84,000 per year) Work from Home or Hybrid View Job Description
This role encompasses the Customer Due Diligence, KYC, Anti-Money Laundering and Transaction Monitoring procedures and processes for the bank's retail customer portfolio.
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  • Collaborative working environment
  • Exposure to unique challenges in an innovative space

About Our Client

Our client is a strongly backed digital bank based in Singapore which is rapidly expanding. They are looking for someone who is passionate about KYC and Transaction Monitoring to work closely with the Team Manager to manage the operations of the team.

Job Description

  • Preparation of documentation and conduct CDD in a timely manner
  • Engage clients and internal stakeholders to facilitate the collections of relevant documents/information in accordance with in-house procedures and local regulations
  • Review the documentation requirement and completeness during client interactions
  • Handle all client files in accordance with the agreed guidelines for client's data maintenance
  • Ensure high customer service satisfaction by meeting or exceeding expectation through the implementation of service level agreement and standards
  • Working closely with Financial Crime Compliance Team/Tech/Vendors etc on new system configurations and testing to ensure smooth implementation.
  • Co-supervision and training of new and existing staff on systems and guidelines under the purview of AML and CDD.
  • Actively engage the teams in regular discussions to drive operational efficiency and knowledge sharing.
  • Perform the approval role in reviewing high risk CDD onboarding and KYC review documents.
  • Identification of red flags and submission of Internal Suspicious Reports (STRs).
  • Maintain an open channel of communication with other stakeholders particularly the Financial Crime Compliance Team, product/process, risk and operations teams to address any issues.
  • Support the Team Manager in managing the team, vendors, operational planning and monthly report to management.
  • Ensure compliance with regulatory requirements, including those pertaining to Money Laundering, Sanctions Compliance and KYC.
  • Participate in and/or support the Bank's effort in combating money-laundering activities.

The Successful Applicant

  • 5 or more years of KYC and Transaction Monitoring experience in the retail banking space
  • Robust written and verbal communication skills
  • Strong stakeholder management skills
  • Excellent proficiency with Microsoft PowerPoint, Word, and Excel

What's on Offer

The role offers a collaborative working environment and a wide exposure to KYC and Transaction Monitoring procedures in the retail banking space.

Contact
Sam Lin (Lic No: R22105925 / EA No.: 18S9099)
Quote job ref
JN-112023-6239388
Phone number
+65 6541 9949

Job summary

Function
Banking & Financial Services
Specialisation
Compliance & Legal
What is your area of specialisation?
Financial Services
Location
Singapore
Contract Type
Permanent
Consultant name
Sam Lin (Lic No: R22105925 / EA No.: 18S9099)
Consultant contact
+65 6541 9949
Job Reference
JN-112023-6239388
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.