Save Job Back to Search Job Description Summary Similar JobsShape the fresh seafood experience for millions of customers.Drive meaningful improvements across a large-scale retail network.About Our ClientThis organisation is one of Singapore's largest and most established retailers, operating an extensive network of stores island‑wide. With a strong commitment to quality, operational excellence, and customer trust, the company continuously invests in improving its fresh food standards, supply chain capabilities, and in‑store experience. Known for its community-focused mission and large-scale operations, it offers an environment where passionate professionals can directly influence the quality and freshness of products experienced by millions of shoppers.Job DescriptionDevelop, implement, and maintain quality, safety, and freshness standards for fish and seafood categories.Support store teams with technical knowledge, training, and coaching on fresh food best practices.Work closely with Category Managers to align on specifications, sourcing standards, and supplier quality.Monitor and improve cold chain performance across suppliers, distribution, and stores.Investigate quality issues, deviations, and customer complaints, proposing corrective and preventive actions.Track and analyse KPIs, including shrink/waste %, spoilage rates, audit scores, and freshness metrics.Partner with cross-functional teams on continuous improvement initiatives, including packaging, shelf-life trials, and store execution enhancements.Support pilot programs aimed at improving product freshness, operational efficiency, or category performance.The Successful ApplicantBachelor's degree in Food Science, Food Technology, Microbiology, or a related field.At least 5+ years of experience in fresh food quality, seafood handling, food safety, or technical roles, preferably within a retail or food distribution environment.Strong understanding of fresh food standards, including seafood handling, cold chain management, hygiene, and storage conditions.Proven ability to develop, implement, and enforce SOPs for fresh food operations.Excellent communication skills with the ability to train, guide, and influence store teams and cross‑functional stakeholders.Strong analytical and problem‑solving abilities, with experience identifying trends and recommending corrective/preventive actions.Proficiency in MS Excel, and familiarity with food quality or inventory systems (e.g., SAP, Oracle).What's on OfferYou will join a large, well-established retail organisation that plays a significant role in shaping Singapore's fresh food landscape. In this position, you'll have the opportunity to directly influence the quality and freshness of seafood products enjoyed by millions of customers across the island. You will work with supportive cross-functional teams, gain exposure to end‑to‑end fresh food operations, and lead meaningful improvements in standards, processes, and customer experience. The role offers a stable environment, strong organisational backing, and the platform to drive real impact in product quality, food safety, and operational excellence at scale.ContactTimothy Huang (Lic No: R1980928/ EA no: 18S9099)Quote job refJN-022026-6945158Phone number+65 6416 9863Job summaryFunctionRetailSpecialisationMerchandise & Supply ChainWhat is your area of specialisation?RetailLocationSingaporeContract TypePermanentConsultant nameTimothy Huang (Lic No: R1980928/ EA no: 18S9099)Consultant contact+65 6416 9863Job ReferenceJN-022026-6945158
