Share Registry Service Deputy Director - Corporate Services

Singapore Permanent
  • Market leader in its field of speciality
  • Work with a community of enthusiastic professionals

About Our Client

Leader in corporate and advisory services.

Job Description

Responsibilities

  • Develop an in depth knowledge of the clients, their industry, and key contacts.

  • Provide high level of client service by communicating and servicing them proactively.

  • Document client interactions in a contact / call report.

  • Attend to stakeholder's enquiries and process all submitted documents relating to SRS, ensuring that problems, errors and omissions are escalated and dealt with immediately in the most appropriate manner.

  • Receive, check, sort, record and process all documents received from stakeholder (s) or lodging agent(s) or SRS Client Services in accordance with the necessary procedures.

  • Process corporate actions, transfers, replacement cheques / certificates, proxy votes, and any other Client / Shareholders' instructions.

  • Support client Shareholder's Meetings - Attendance Registration and Polling Services.

  • Assist in reviewing processes and work-flows to identify opportunities for Continuous Improvement.

  • Ensure all duties are carried out according to department's Standard Operating Procedures (SOPs).

  • Work in conjunction with all colleagues in order to meet departmental quality standards and ensure a smooth flow of operation.

  • Comply with Group and Company Procedures and Policies.

  • Carry out any other duties / projects that may from time to time be assigned.

The Successful Applicant

Requirements

  • Well developed organisational and time management skills

  • Good verbal and written communication skills

  • Basic MS Office skills

  • Positive Disposition and Can-Do Attitude

  • Strong interpersonal and communication skills

  • Excellent client service and problem solving skills

  • Ability to multi-task and maintain calm under pressure

  • Ability to communicate effectively with a diverse level of individuals and handle efficiently situations ranging from routine to emergencies

  • Able to work independently and under pressure

  • Resourceful, meticulous and detailed

  • Team Player and Adapt to Change

What's on Offer

  • Opportunity to work with market leader in its field of speciality
  • Work with a community of enthusiastic professionals
  • Senior Management position with good benefits
Contact
Wei Kher Wong
Quote job ref
4189976

Job summary

Specialisation
Location
Contract Type
Consultant name
Wei Kher Wong
Job Reference
4189976