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Senior Brand Manager - Ecommerce

Singapore Permanent SG$10,000 - SG$13,000 per month (SG$120,000 - SG$156,000 per year) View Job Description
You will be leading a team around 15 people to plan out end-to-end eCommerce brand operations across APAC, driving customer experience excellence, sales growth, and operational efficiency in a fast-paced digital retail environment. This role offers the opportunity to shape regional brand strategy, optimize the customer journey through data-driven insights, and collaborate with cross-functional teams to deliver impactful campaigns.
  • Shape regional eCommerce strategy across multiple markets and platforms.
  • Lead innovation, drive growth, and build a high-performing team for impact.

About Our Client

Our client offers end-to-end services including brand strategy, online store operations, digital marketing, and data-driven customer engagement. Known for its innovation, technology-driven approach, and strong partnerships, it empowers brands to scale effectively in the fast-evolving digital retail landscape.

Job Description

  • Design and implement strategies to elevate the customer experience throughout the eCommerce journey.
  • Track sales performance and key metrics, using data analysis to identify gaps and drive improvements.
  • Establish streamlined processes to ensure accurate and timely order fulfillment.
  • Analyze customer data to uncover trends, preferences, and pain points, enabling data-driven decisions.
  • Assess promotional campaign performance and make adjustments to maximize impact.
  • Keep abreast of industry trends, technologies, and best practices, applying them to boost revenue and profitability.
  • Work closely with marketing, supply chain, and customer service teams to ensure seamless cross-functional integration.
  • Monitor inventory levels to maintain optimal stock availability and minimize shortages or excess.
  • Oversee customer account management and support, resolving issues to maintain high satisfaction.
  • Develop cost-reduction strategies, enhance operational efficiency, and streamline workflows.

The Successful Applicant

  • Bachelor's degree in Business, Marketing, or related field
  • Minimum 8 years' experience in eCommerce or operations management
  • Strong knowledge of digital platforms and best practices
  • Skilled in data analysis, campaign optimization, and cross-functional collaboration
  • Adaptable, results-oriented, and strong leadership capabilities

What's on Offer

  • Regional Scope: Lead brand operations across multiple countries and eCommerce platforms.
  • Strategic Impact: Shape customer experience and drive revenue growth through data-driven decisions.
  • Leadership Opportunity: Groom and develop a high-performing team while fostering collaboration.
  • Innovation Exposure: Work with cutting-edge digital commerce technologies and industry best practices.
Contact
Elaine Lai (Lic No: R22110360/ EA no: 18S9099)
Quote job ref
JN-012026-6916145
Phone number
+65 6416 9892

Job summary

Function
Digital
Specialisation
Ecommerce
What is your area of specialisation?
Retail
Location
Singapore
Contract Type
Permanent
Consultant name
Elaine Lai (Lic No: R22110360/ EA no: 18S9099)
Consultant contact
+65 6416 9892
Job Reference
JN-012026-6916145

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.