SAP Consultant (IBP & PP / MM) - 1-Year Extendable

Key Responsibilities:

• Understands users and formalize their needs with a user centric approach and method
• Designs sustainable solutions from concept to launch, in line with Architecture principles and in coherence with Product vision
• Maintains Digital Planning product knowledge through relevant documentation
• Understands end to end processes in order to anticipate and consider potential impacts on other products/platforms with the help of the product manager and delivery coordinator
• Challenges business requirements and recommends alternative solutions, providing risks and effort associated to build the most appropriate and value-added solution.

Product design and project execution

• Conducts necessary analyses with Key Users that lead to the delivery of the high level functional needs. Formalizes process design with the Business. Conducts necessary Design Thinking workshops.
• Provides detailed specifications.
• Collaborates with the UI designer/ or developer / or technical expert to design the mockup of the product or prototype. Organizes validation loops with the Business and the Product Manager / delivery coordinator and refines specifications based on feedbacks.
• Drives necessary alignments with developers and other impacted products stakeholders (when required) in the building of the solution
• Contributes to the quality of delivered solution through test design and execution, playing the role of QC analyst when necessary (including regression tests)
• Raises defects and ensures resolution
• Facilitates user adoption through organizational procedures and user guide.
• Organizes, prepares, runs/supports UAT, user training, roll-out and handover to Product Support.
• Analyzes and reports risk in product development and project delivery

User research and understanding

• Collaborates with product managers and users to identify the best experience that meets user, business and technical needs
• Creates and maintains user personas, user journey (when applicable) and process maps, user flow diagrams
• Runs necessary interviews, workshops and tests with the users to create, validate or adjust the design
• Creates & maintains a high visibility of business processes, and dependencies
• Proactively proposes relevant product upgrades and adaptations in order to increase User Experience and efficiency

Product specification and documentation

• Creates, Updates and maintains the documentation of the product, including User Guides and Functional Specification
• Supports Product Manager in change request management and follow-up with Product Support and in the product backlog definition and refinement
• Ensures consistency of product on the long run following Architecture principles

Innovation projects

• Provides expertise on business process, products or data all along innovation process
• Contributes in identifying the Minimum Viable Product, in collaboration with the relevant contributors.