Retail Manager (Consumer Goods Brand)

Singapore Permanent SG$5,000 - SG$6,000 per year Work from Home or Hybrid
  • Global Organization/ Brand business
  • Regional Role

About Our Client

Global leading manufacturing and brand business in the consumer and sport sector.

Job Description

Sales & Productivity:

  • Manage and deliver Annual Sales Plans and profitability goals, overseeing and managing the operations of all owned stores to achieve business target and set a benchmark in the markets to deliver premium and excellent customer service.
  • Optimize key productivity metrics while effectively managing expense
  • Work with Area Managers to strategize and achieve sales targets through key product launches, promotional campaigns


  • Driving the operational standards, customer service standards, visual standards according to global/regional standards.
  • Grow VIP database through retention programs and cultivation of client relationships Identify training needs and opportunities in retail and develop or select training programs that will drive best in class service.
  • Lead the development of localized operational processes and drive continuous improvement of retail processes, systems and capabilities.
  • Constantly review all process and procedures to reduce complexity and improve productivity and ensure timely and relevant update of standard operation manual, in line with New Balance brand expectations. Take charge of all operations and facilities management of existing and new stores, closure and pop-up events.


  • Partner with HR on recruitment and talent development strategy.
  • Drive recruitment and placement of both full time and part time labour in line with the manpower budgets.
  • Optimize talent across retail and create career progression plans for high performing and high potential individuals.
  • Build brand culture in retail organization, develop and motivate the team, both front line and back office.
  • Manage staff disciplinary issues.

Marketing Activities:

  • Working closely with Marketing and Brand Presentation team to initiate programs to drive traffic and sales.
  • Launching marketing initiatives in-store to hit sales targets and deliver brand messages. Oversee the executions, analysis the results and provide constructive feedback.
  • Working with visual team to manage in-store visual presentation standard.

Cross - functional collaboration:

  • Work closely with global/regional team to develop systems & tools that enable business growth.

Store Development:

  • Plan and participate in all new retail store openings.

The Successful Applicant

  • more than 5yrs in the retail management field with background managing multi stores and store development
  • Understanding of Singapore retail market
  • Retail proficiency
  • Analytical skills / Problem identification & solving
  • Project management skills, ability to balance several simultaneous projects leading to a common endpoint
  • Outstanding people management skills and able to work with cross-functional departments
  • A good team player

What's on Offer

  • Competitive compensation package
  • Regional role and projects
  • Career advancement / people leadership
  • Ownership and autonomy
Yandy Low (R2199817)
Quote job ref
Phone number

Job summary

General Management
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Contract Type
Consultant name
Yandy Low (R2199817)
Consultant contact
Job Reference
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.