Operations & Planning Manager - eCommerce

Singapore Permanent
  • Newly created headcount
  • Critical function for growth and expansion

About Our Client

Our client is an eCommerce tech start up that are currently expanding their office in Singapore, and are backed by a renown tech and digital conglomerate. As such they are committed to not only build a strong commercial team, but also a solid strategy and planning team who will work alongside all crucial management functions like finance, sales, marketing and product development. Currently, they are hiring a Planning Manager under their Ops Strategy & Planning department, who will be spearheading end-to-end operations planning for sales operations and financial planning.

Job Description

This role reports into the Head of Strategy & Planning, and will oversee key responsibilities that include the following:

  • Analyse and convert monthly and quarterly sales forecast into actionables for fulfilment and logistics teams
  • Create strategies and operational models that will aid in the annual business planning, 3 to 5-year plans as well as to detect critical commercial metrics
  • Build operational and financial models to analyse the operational feasibility of recommendations before proposing to the board
  • Reviewing and reporting management targets and KPIs in a management dashboard
  • Collaborate closely with business teams to identify gaps and potential room to scale
  • Liaise with a team of business analysts

The Successful Applicant

  • Bachelor's degree in Business, Economics, STEM, or a relevant field
  • 5 or more years of experience in an eCommerce marketplace, tech start up, consulting, or digital logistics set up, with 3 years experience in strategic planning and operational modelling experience
  • Proactive and problem solving attitude to manage tasks independently while managing deadlines and priorities
  • Solid team spirit and collaborative mindset to support each other to reach the common goals
  • Ability to adapt to the everchanging business environments

What's on Offer

The job offers an ambitious and entrepreneurial candidate the best opportunity to support growth and expansion plans while setting up strategies and financial modelling that would be imperative to setting standards and processes for the company in both the short and long term.

Zi Hui Lim
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Zi Hui Lim
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