Back to search

O2C Transformation Manager (Retail/FMCG)

Singapore Permanent SG$12,000 - SG$14,500 per month (SG$144,000 - SG$174,000 per year) Work from Home or Hybrid View Job Description
This role is responsible for designing, governing, and optimizing the end-to-end Order-to-Cash (OTC) process, covering sales order creation, credit management, invoicing, cash applications, and collections. You will define the strategic roadmap, enforce compliance, and lead digital transformation initiatives to enhance efficiency and performance.
  • Lead finance transformation across multiple business units
  • Drive digital innovation with RPA, AI, and process mining

About Our Client

A leading Singapore-based organization committed to operational excellence and digital transformation. The company operates across diverse business units and fosters a collaborative, innovation-driven culture

Job Description

  • Define the vision, strategy, and roadmap for the OTC process aligned with corporate objectives.
  • Establish standardized process designs and enforce governance and compliance controls.
  • Monitor KPIs such as Days Sales Outstanding (DSO), Cash Conversion Cycle, and Past Due Percentage.
  • Drive continuous improvement and implement advanced technologies for process automation.
  • Build strong stakeholder relationships and lead change management strategies for successful adoption

The Successful Applicant

  • Minimum 10 years of experience in Accounts Receivable, Credit/Collections, Shared Services, or Business Process Management.
  • Industry exposure to retail with a mix of B2B and B2C operating models is highly valued.
  • Proven ability to manage complex processes and build strong stakeholder relationships.
  • Track record of leading major transformation projects (e.g.ERP implementation, shared service migration).
  • Deep expertise in O2C processes with strong knowledge of finance controls, SFRS, and tax compliance.
  • Certifications or experience in Lean Six Sigma, BPM, and familiarity with ERP systems (SAP Hana/FICO/ECC).
  • Exceptional communication and stakeholder management skills.

What's on Offer

  • Opportunity to lead high-impact transformation projects in a dynamic environment.
  • Exposure to advanced technologies and digital innovation.
  • Collaborative culture with strong leadership support for process excellence
Contact
Swee Kee Chu (Lic No: R21103443/ EA no: 18C9065)
Quote job ref
JN-112025-6889222
Phone number
+65 6416 9889

Job summary

Function
Finance & Accounting
Specialisation
Accounts Payable
What is your area of specialisation?
Retail
Location
Singapore
Contract Type
Permanent
Consultant name
Swee Kee Chu (Lic No: R21103443/ EA no: 18C9065)
Consultant contact
+65 6416 9889
Job Reference
JN-112025-6889222
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.