Back to search

Manager - Global Logistics MNC

Singapore Temporary SG$5,500 - SG$5,800 per month (SG$66,000 - SG$69,600 per year) View Job Description
We are seeking a Manager to lead and oversee customer service operations within the transport & distribution industry. This position is based in Singapore and requires an individual with strong management and organisational skills with the ability to drive service excellence.
  • Join a global logistics MNC and drive impactful operations.
  • Lead strategic initiatives and empower teams to achieve operational excellence.

About Our Client

The hiring company is a well-established organisation in the transport & distribution industry with a significant presence in the market. They are committed to delivering exceptional service and operational efficiency.

Job Description

  • Lead and develop a high-performing team, ensuring strong collaboration and accountability.
  • Partner with HR and recruitment teams to attract and retain top talent.
  • Collaborate with training and quality teams to ensure continuous learning and compliance with standards.
  • Make operational decisions that align with business objectives and customer satisfaction goals.
  • Maintain clear and consistent communication across all levels, encouraging feedback and insights to improve outcomes.
  • Monitor performance metrics and ensure targets are consistently achieved.

The Successful Applicant

A successful Manager (Contact Centre) should have:

  • Proven experience in customer service management, preferably within the transport & distribution industry.
  • Strong leadership and team management skills to motivate and guide a team effectively.
  • Excellent communication and problem-solving abilities to address customer concerns efficiently.
  • Proficiency in using contact centre software and tools.
  • A results-driven mindset with the ability to analyse data and implement improvements.
  • A thorough understanding of industry regulations and compliance standards.

What's on Offer

  • Opportunity to work in a global transport & distribution MNC.
  • Chance to lead a professional team within a reputable organisation.



If you are ready to take on this exciting opportunity as a Manager, we encourage you to apply and be part of this rewarding journey.

Contact
Britny Ang (Lic No: R25157972 / EA no: 18C9065)
Quote job ref
JN-112025-6891704
Phone number
+6564169805

Job summary

Function
Secretarial & Business Support
Specialisation
Customer Services
What is your area of specialisation?
Transport & Distribution
Location
Singapore
Contract Type
Temporary
Consultant name
Britny Ang (Lic No: R25157972 / EA no: 18C9065)
Consultant contact
+6564169805
Job Reference
JN-112025-6891704

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.