Back to search

Manager, Business Performance

Singapore Permanent View Job Description
This role integrates commercial, operational, financial, and people metrics into clear, actionable insights that help the organisation scale effectively. You will drive performance management, forecast alignment, operational governance, and process improvements across multiple Service Lines.
  • High-Impact, Business-Critical Role
  • Work closely with Sales, Delivery, Finance, and HR teams at a strategic level.

About Our Client

Our client, is a leading Technology and digital solutions provider in Singapore, delivering connectivity, ICT, cloud, and enterprise services nationwide. The company is known for driving innovation, transforming operations, and investing in advanced technologies to support its growing enterprise customer base.

Job Description

  • Analyse sales performance across pipeline health, conversion trends, revenue realization, and productivity to highlight risks and growth opportunities.
  • Track and improve delivery and operational KPIs, including utilization, backlog, SLA adherence, delivery accuracy, and order‑to‑cash performance.
  • Integrate financial KPIs - revenue, GM, EBITDA, with operational insights and provide variance analysis to inform leadership decisions.
  • Support capacity planning by monitoring headcount, attrition, productivity, and alignment between workforce supply and business demand.
  • Identify improvement opportunities in processes, cost efficiency, revenue drivers, and operational execution.
  • Lead governance through recurring performance reviews, dashboards, and scorecards to ensure KPI accountability.
  • Deliver forward‑looking insights that help executives make strategic decisions.

The Successful Applicant

A successful Manager, Business Performance should have:

  • At least 6 years experience in business performance, FP&A, sales operations, or strategy/operations.
  • Strong analytical skills and proficiency in BI tools such as Power BI or Tableau, plus hands-on experience with CRM, SAP, or HRIS systems.
  • A strong understanding of commercial, operational, financial, and HR metrics, ideally within Telco or ICT.
  • Excellent communication skills with the ability to influence senior stakeholders and drive aligned execution.
  • A continuous improvement mindset with familiarity in ITIL, Six Sigma, Agile, or similar methodologies.
  • A degree in Business, Finance, Operations, or a related discipline.

What's on Offer

  • Competitive salary packing ranging up to SGD102,000 + Performance Bonuses.
  • Permanent role based in Singapore within a reputable organisation in the Technology & Telecoms industry.
  • Opportunities for professional growth and career development.

This is an opportunity to work with an established market leader in the Technology industry. If you are ready to take on an exciting challenge and grow your career as a Business Performance Manager, we encourage you to apply today!

Contact
Bryce Jong (Lic No: R25127919 / EA no: 18S9099)
Quote job ref
JN-022026-6958439
Phone number
+65 9137 7726

Job summary

Function
Finance & Accounting
Specialisation
Business Analysis / Systems Analysis
What is your area of specialisation?
Technology & Telecoms
Location
Singapore
Contract Type
Permanent
Consultant name
Bryce Jong (Lic No: R25127919 / EA no: 18S9099)
Consultant contact
+65 9137 7726
Job Reference
JN-022026-6958439

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.