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Luxury Store Manager- Kuala Lumpur, Malaysia

International Permanent SG$4,629 - SG$7,098 per month (SG$55,551 - SG$85,178 per year)
  • Enhance store management skills even further with a luxury retail brand
  • Career progression opportunity internally within the organisation

About Our Client

A well-known luxury brand for high-end products, focusing on lifestyle-selling solution around various product categories while emphasizing on strong client-centric stores which explains the service and quality the brand has been providing. They are looking for an experienced Store Manager to manage a well-established store consisting of strong team leaders and advisors, be a brand ambassador in taking ownership to lead and coach the team, manage the P&L of the store, build client relationships, proactively foster achievement of sales goals, and ensure the highest level of client experience is delivered.

Job Description

  • Initiate, develop business, and drive business strategy while managing the profit and loss of the store.
  • Establish client-centric mindset on the floor ensuring highest level of customer experience and leverage on clienteling tools to build loyal clientele.
  • Drive and foster exceptional client relationships, be strategic and agile in ensuring strong sales performance and the epitome of client service is delivered.
  • Develop managers who ensure brand's promise to every client is delivered by managing and driving high performing and commercially astute team.
  • Recruit and build highly motivated teams, progress them to the next level, and secure succession plans.
  • Maximize the potential of all product categories and foster synergies between them and be aware of market trends and competitive landscape.
  • Understand the business and local market to suggest actions and recommendations, being the brand's ambassador in Malaysia and being involved in relevant local activities.
  • Identify potential areas of improvement and lead by example on the floor in understanding clients' needs.
  • Be a strong visible presence in the store and provide consistent and qualitative feedback to the team to coach direct reports in managing their own teams.
  • In charge of store controllable expenses, supervise loss, asset protection, and risk and inventory management.

The Successful Applicant

  • At least around 10 years of working experience in retail industry. (Luxury brand exposure will be an added advantage.)
  • Having experience working in Malaysia will be a strong added advantage.
  • Strong business acumen and learning agility.
  • Strong people management skills with the experience of leading a team of at least 30-50.
  • Good interpersonal skills with strong verbal and written communication skills including facilitation and presentation.
  • Meticulous, detail-oriented, strong analytical and critical thinking skills, and numerically driven.
  • Good motivator who has strong influencing skills and can lead by example.

What's on Offer

Enhance and develop store management skills even further with a luxury retail brand. With proven great performance, a career progression opportunity internally within the organisation be it locally or regionally across various brands.

Contact
Eve Khor
Quote job ref
JN-032023-5987017
Phone number
6012 355 7088

Job summary

Function
Retail
Specialisation
Store Management
What is your area of specialisation?
Retail
Location
International
Contract Type
Permanent
Consultant name
Eve Khor
Consultant contact
6012 355 7088
Job Reference
JN-032023-5987017

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.