IT Service Desk- 1 year contract

Singapore Temporary
  • Challenging environment, offering great opportunities to learn and grow
  • Creative and Innovative Workplace

About Our Client

Our Client is the leading Law Firm with expertise in banking & finance, it helps businesses to grow, innovate and thrive

Job Description

  • Support of office infrastructure.
  • Record all requests for assistance in the Service Now call logging system.
  • Ensure that customers are kept informed of events relating to their call.
  • Monitor calls when passed to 3rd line teams.
  • Develop detailed understanding of the business and departments that are supported.

The Successful Applicant

  • Minimum of two years' experience as a Desk side engineer or similar.
  • Proven ability to resolve a high number of incidents and work well under pres
  • Must have the ability to work well and calmly under pressure.
  • Demonstrate excellent communication skills, both written and spoken.
  • Microsoft certification - with focus on Workstation support, LAN, WAN, or the Internet. - Highly desirable.
  • Citrix knowledge - Highly desirable.
  • Active Directory and Windows 10 support knowledge - highly desirable
  • Cisco Platform knowledge and experience (CUCM / Jabber) - highly desirable
  • Office 2016 support knowledge - highly desirable

What's on Offer

Challenging environment, offering great opportunities to learn and grow.

Creative and Innovative Workplace

Contact
Ankita Kesari
Quote job ref
JN-062022-5664262
Phone number
+65 6416 9811

Job summary

Function
IT
Specialisation
Networks
What is your area of specialisation?
Technology & Telecoms
Location
Singapore
Contract Type
Temporary
Consultant name
Ankita Kesari
Consultant contact
+65 6416 9811
Job Reference
JN-062022-5664262