Back to search

IT Operations Senior Specialist

Singapore Permanent View Job Description
You are overseeing the daily operation and maintenance of IT systems, including servers, networks, and applications, ensuring high availability and reliability.
  • Opportunity working with global businesses for project exposure
  • Opportunity to work with an experienced team

About Our Client

Our client provides a variety of IT services such as consulting, application development, and outsourcing, primarily aimed at supporting companies operating in Southeast Asia.

Job Description

  • Supervise the daily operations and maintenance of IT systems, including servers, networks, and applications, to ensure high availability and reliability.
  • Offer guidance, support, and training to junior team members while assisting in the creation and implementation of IT operational policies, procedures, and standards in line with best practices.
  • Maintain accurate and accessible documentation for IT systems, configurations, and procedures.
  • Collaborate with both internal and external stakeholders to support IT projects, contributing to technical requirements, planning, and executing system upgrades, migrations, and deployments.
  • Manage relationships with customers, vendors, and service providers, negotiating contracts and SLAs to ensure quality service and cost efficiency.
  • Work closely with business and finance teams, overseeing budget calculations and purchase processes.
  • Handle escalated IT issues and incidents, acting as the primary point of contact for technical support and troubleshooting.

The Successful Applicant

  • At least 3 years of experience in IT infrastructure operations support within the ICT industry.
  • Experienced in technical troubleshooting skills for well-known hardware and software, including: Routers, Switches, Firewalls, Wireless devices, Servers, PCs, Mobile devices, Office applications, and PDF tools.
  • Posses to have experience with incident management.
  • Familiar with system administration tasks and competent in operating systems.
  • Intermediate knowledge of IT infrastructure, including networking technologies, is a plus: ITILv4, AWS, Azure, Cisco, HP, Dell, Fortinet, Palo Alto, SolarWinds

What's on Offer

As a growing firm with a tightly-knit team, the successful candidate will get the chance to contribute to a highly performing team while having the autonomy to make certain decisions for the team.

Contact
Winson Low (Lic No: R22106039/ EA no: 18C9065)
Quote job ref
JN-012025-6638557
Phone number
+65 6416 9865

Job summary

Function
IT
Specialisation
Infrastructure
What is your area of specialisation?
Technology & Telecoms
Location
Singapore
Contract Type
Permanent
Consultant name
Winson Low (Lic No: R22106039/ EA no: 18C9065)
Consultant contact
+65 6416 9865
Job Reference
JN-012025-6638557

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.