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Incident Investigation Manager

Singapore Temporary View Job Description
As an Incident Investigation Manager in the financial services industry, you will be responsible for managing and leading investigations into technical incidents. This temporary role in Singapore requires a professional with expertise in technology to ensure thorough and effective resolution of issues.
  • Major Incidents (P1/P2)
  • Handling escalations

About Our Client

The organisation is a reputable player in the financial services sector, with a strong presence and significant operations. It offers a collaborative and structured environment, aiming to deliver excellence in all areas of its business.

Job Description

  • Lead and manage the investigation of technical incidents within the organisation.
  • Collaborate with cross-functional teams to resolve issues efficiently.
  • Develop and implement incident management processes and protocols.
  • Provide detailed reports and documentation on incident findings and resolutions.
  • Ensure compliance with industry regulations and internal policies.
  • Identify trends and recommend strategies to prevent future incidents.
  • Communicate effectively with stakeholders to provide updates and insights.
  • Support the technology department in maintaining system integrity and reliability.

The Successful Applicant

A successful Incident Investigation Manager should have:

  • Proven expertise in handling technical incidents in the financial services industry.
  • Strong understanding of technology systems and infrastructure.
  • Excellent problem-solving and analytical skills.
  • Experience in drafting detailed reports and documentation.
  • Knowledge of relevant industry standards and regulations.
  • Ability to work collaboratively with cross-functional teams.
  • Effective communication and stakeholder management skills.

What's on Offer

  • Opportunity to work in the financial services industry in Singapore.
  • Engagement in a temporary role with a focus on technology and incident management.
  • Chance to contribute to maintaining and improving system reliability.



If you are ready to take on this exciting challenge as an Incident Investigation Manager, we encourage you to apply today!

Contact
Akshata Modak (Lic No: R25129545 / EA no: 18C9065)
Quote job ref
JN-012026-6926600
Phone number
+65 6416 9814

Job summary

Function
IT
Specialisation
IT Architecture
What is your area of specialisation?
Financial Services
Location
Singapore
Contract Type
Temporary
Consultant name
Akshata Modak (Lic No: R25129545 / EA no: 18C9065)
Consultant contact
+65 6416 9814
Job Reference
JN-012026-6926600

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.