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Head of Onboarding (Fintech)

Singapore Permanent SG$10,000 - SG$12,000 per month (SG$120,000 - SG$144,000 per year) Work from Home or Hybrid View Job Description
Our Client is an established and leading Fintech and Payment platform and they are currently looking for a Head of OnboardingThe Head of Onboarding will oversee and direct the customer onboarding and due diligence processes for our Payment Services Provider (PSP) and will entail strategic leadership, strengthen risk controls, and deliver a seamless onboarding experience while ensuring compliance standards are met.
  • Leadership & strategic role, managing a sizable team
  • Opportunity to join an established fintech with great culture and environment

About Our Client

Our Client is an established and leading Fintech and Payment platform and they are currently looking for a Head of Onboarding

The Head of Onboarding will oversee and direct the customer onboarding and due diligence processes for our Payment Services Provider (PSP) and will entail strategic leadership, strengthen risk controls, and deliver a seamless onboarding experience while ensuring compliance standards are met.

Job Description

  • Lead the Onboarding team and manage new client onboarding activities.
  • Develop and maintain KYC/CDD/EDD procedures in line with MAS regulations and internal policies.
  • Review and approve onboarding cases, including high-risk profiles.
  • Manage ongoing due diligence and Periodic Reviews to keep customer data accurate.
  • Collaborate with Compliance, Operations, and Front Office to balance regulations and business needs.
  • Ensure quality control, timely escalations, and proper recordkeeping.
  • Provide expertise during regulatory inspections, audits, and governance meetings.
  • Drive process improvements to enhance efficiency and client experience.
  • Mentor team members to build a strong onboarding function.
  • Lead ad-hoc projects such as system upgrades and regulatory changes.

The Successful Applicant

To succeed in this role, you should ideally possess the following:

  • Bachelor's degree in Business, Finance, Law, or a related field; AML/Compliance certification (such as CAMS) is preferred.
  • At least 7 years of strong Onboarding and KYC, CDD/EDD experience within the Payments, Fintech Or Banking Industry
  • Experience leading a sizable onboarding team
  • In-depth knowledge of MAS AML/CFT regulations (PSN01, MAS 626) and FATF standards.
  • Proven experience managing high-risk clients, complex structures, and regulatory escalations.

What's on Offer

  • Competitive salary ranging from SGD 100,000 to SGD 150,000 annually.
  • Engaging work environment within the fintech and payments space
  • Leadership responsibility and a key strategic focus



This is an exciting opportunity for a driven professional to make a significant impact. If you are ready to take the next step in your career, we encourage you to apply today!

Contact
Dominic Chong (Lic No: R21102554 / EA no:18S9099 )
Quote job ref
JN-102025-6860302
Phone number
+65 6541 9857

Job summary

Function
Banking & Financial Services
Specialisation
Compliance & Legal
What is your area of specialisation?
Financial Services
Location
Singapore
Contract Type
Permanent
Consultant name
Dominic Chong (Lic No: R21102554 / EA no:18S9099 )
Consultant contact
+65 6541 9857
Job Reference
JN-102025-6860302
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.