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General Manager- QSR

Singapore Permanent View Job Description
The General Manager for the QSR brand in Singapore will oversee multiple store locations, driving sales, profit, and operational performance while ensuring high standards in customer service and quality. This leadership role involves managing all aspects of operations, marketing, menu design, and team development.
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  • Exciting leadership opportunity
  • Drive sales for multiple stores in Singapore

About Our Client

Our client is a popular and innovative quick-service restaurant (QSR) brand specializing in delivering fresh, high-quality food in a fast and convenient format. Known for their commitment to offering a wide variety of dishes at affordable prices, they focus on providing customers with a fast-casual dining experience without compromising on quality. The brand is customer-centric, constantly striving to enhance its menu offerings, streamline operations, and expand its presence with a focus on efficiency, value, and accessibility.

Our client is seeking an experienced and dynamic General Manager to oversee and manage the operations of our their QSR business in Singapore. The General Manager will be responsible for driving business success across multiple stores, focusing on sales, profit goals, store performance, marketing, and menu design. This is an exciting leadership role with the opportunity to shape the future of a fast-growing brand in Singapore.

Job Description

  • Oversee Operations: Manage day-to-day operations of multiple store locations across Singapore to ensure smooth functioning, efficiency, and customer satisfaction.
  • Achieve Sales and Profit Targets: Lead the achievement of sales targets, profit goals, and operational KPIs for all stores under your supervision.
  • Store Performance Management: Monitor and evaluate the performance of each store, providing guidance and support to managers in driving store success, optimizing team productivity, and maintaining high-quality standards.
  • Marketing Strategy: Collaborate with the marketing team to design and implement promotional campaigns, in-store events, and other strategies to increase brand awareness and drive customer traffic.
  • Menu Design & Innovation: Work closely with the culinary and product development teams to design new menu items, optimize existing offerings, and align the menu with customer preferences and market trends.
  • Staff Leadership & Development: Lead and mentor a team of store managers and staff, ensuring high levels of engagement, performance, and professional growth. Foster a positive and high-performance work culture.
  • Financial Management: Control and monitor operational costs, budgets, and financial performance to ensure that profitability targets are met.

The Successful Applicant

  • Minimum of 12 years of experience in a senior management role within the QSR, restaurant, or food service industry.
  • Proven track record of managing multi-unit operations and achieving sales and profit targets.
  • Strong leadership skills with the ability to inspire and manage diverse teams.
  • Experience in developing and implementing marketing strategies to drive business growth.
  • Knowledge of menu design, product development, and food trends.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong financial acumen and experience managing budgets and cost control.
  • Knowledge of Singapore's local market and business environment.

What's on Offer

This role is ideal for someone with a strong background in QSR, managing multiple outlets, a passion for the food industry, and a desire to drive growth and success for the brand in Singapore.

Contact
Kanika Sagar (Lic No: R22104649 / EA no: 18S9099)
Quote job ref
JN-112024-6581959
Phone number
+65 6416 9858

Job summary

Function
Executive Search
Specialisation
Consumer Goods
What is your area of specialisation?
Retail
Location
Singapore
Contract Type
Permanent
Consultant name
Kanika Sagar (Lic No: R22104649 / EA no: 18S9099)
Consultant contact
+65 6416 9858
Job Reference
JN-112024-6581959

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.