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F&B Training Manager - MNC Chain

Singapore Permanent SG$60,000 - SG$72,000 per year View Job Description
Reporting to the Operations Director, you will be in charge of Training all F&B Retail Outlets on daily operations, standards and procedures.
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  • Global Company
  • Great Corporate Culture

About Our Client

Our client is a notorious F&B chain making world-famous coffee and snacks! (MNC)

Job Description

  • Prepare, organize and deliver training program to support the onboarding and ongoing training for restaurant learners, including food safety, guest service, inventory management, profit and loss program, product, and procedural launches and/or changes
  • Management of the Learning Management System, including design, user experience, troubleshooting and resource deployment
  • Works with cross functional teams to ensure correct intake of information, and approval / alignment across all key stakeholders
  • Ensures programs, procedures, product launches, and changes have the appropriate training resources and support to ensure a success
  • Analyze data (Speed of Service (SOS), Guest Feedback, Restaurant Excellence Visit (REV), profitability) to identify operational opportunities and apply problem solving methodology to create training solutions
  • Develop training materials, including trainee and instructor guides, job aids, assessments and support tools
  • Champions the training process to ensure timely, accurate, and thorough delivery of all materials to restaurant teams
  • Work with global and regional office to support training needs

The Successful Applicant

  • Proven experience in learning and development/Training with the F&B industry
  • HRDF Certified Trainer
  • Strong written and oral communication and ability to translate technical and or complicated materials into effective training materials

What's on Offer

This is a chance to join a fast-paced and growing team!

Contact
Antoine Ratajczak (Lic No: R1985336 / EA No: 18C9065)
Quote job ref
JN-062024-6461730
Phone number
+65 6416 9849

Job summary

Function
Human Resources
Specialisation
Training Manager
What is your area of specialisation?
Retail
Location
Singapore
Contract Type
Permanent
Consultant name
Antoine Ratajczak (Lic No: R1985336 / EA No: 18C9065)
Consultant contact
+65 6416 9849
Job Reference
JN-062024-6461730

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.