Director, Global Product Experience - QSR

Singapore Permanent SG$13,000 - SG$18,000 per month (SG$156,000 - SG$216,000 per year) View Job Description
The Director - Global Product Experience will report to the Vice President for Product Experience ("Regional CMO" equivalent) and operate in a lean, matrix organization of product and R&D staff who ensure global product strategy is turned into action via deployment of frameworks, processes, and embedding product development.
  • New role, global scope covering APAC, EMEA and US
  • Part of Global Marketing COE

About Our Client

Our client is a successful, profitable and renowned player in the QSR space. With operations in more than thirty countries and a vast retail presence across several key brands, they have delivered consecutive record years in revenue and profitability. Over the last few decades, they have built and acquired major QSR brands and are looking to widen their brand and market dominance. The Director - Global Product Experience, will shape the future of the firm's product portfolio and own brand innovation. This is a newly created permanent role.

Job Description

The Director - Global Product Experience will report to the Vice President for Product Experience ("Regional CMO" equivalent) and operate in a lean, matrix organization of product and R&D staff who ensure global product strategy is turned into action via deployment of frameworks, processes, and embedding product development. This is a hands-on role that requires you to study customer needs and relay the 'voice of customers in the future brand strategies. You will also provide guidance to Franchisees and other brands owned by the group.

The measures of success in this role are:

  • Product & Capability development: Deploy world class product development frameworks and processes that embed customer obsession & taste superiority.
  • Concept to consumer: lead the development of products by using consumer insights, across categories and markets.
  • Technology adoption: use latest technologies and food science methodologies to optimize costs and positive influence speed to market.
  • Governance ensure regional R&D hubs are in strict adherence with global frameworks.
  • Stakeholder management: work with the various brands in the group and respective R&D leaders
  • Cost optimization: use your expert organizational skills to produce on time and within budget.



Peers to this role will be directors for digital marketing, loyalty, analytics etc.

The Successful Applicant

  • Masters or Bachelors' Degree in Food Science, Chemistry, or a relevant discipline.
  • Ten or more years in product or innovation roles in QSR, with at least four years in a highly scaled retail brand.
  • Experience in new product development, with concept to consumer is critical with significant exposure to food SKUs would be highly preferred.
  • Expertise in hiring, training and development global product and development teams.
  • Collaborative nature, ability to partner brand marketing, brand design teams to take products to consumer.
  • Flexibility to travel, up to a quarter of the time.

What's on Offer

This is a new role created to enhance and expand our client's global product portfolio. We are looking for someone who has created new products in the food category in a QSR firm. You will be part of the global marketing function that oversees more than thirty markets and ten brands. The fixed compensation for this role will be competitive and candidates who have worked for global food, beverage or QSR brands will find this an excellent fit.

Due to the high application volume for roles, we will only be able to respond to shortlisted applicants.

Contact
Anurag Garg (Lic No: R1215997 / EA No:18S9099)
Quote job ref
JN-092025-6834879
Phone number
+65 6416 9817

Job summary

Function
Marketing
Specialisation
Product Marketing
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Location
Singapore
Contract Type
Permanent
Consultant name
Anurag Garg (Lic No: R1215997 / EA No:18S9099)
Consultant contact
+65 6416 9817
Job Reference
JN-092025-6834879

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.