Customer Success Manager, Innovation and Center

Singapore Permanent
  • Newly created role
  • Cutting edge Data Analytics SaaS, world leader in Logistics Solutions

About Our Client

Our client is the global world leader in logistics. They have a brand-new analytics SaaS to revolutionize the supply chains of the world. The firm has a massive global outreach and their APAC center for innovation is hiring a Customer Success Manager to capitalize on their growth journey.

Job Description

The success of this role will be measured on:

  • Managing the entire customer experience, from onboarding, addressing pain-points and overall satisfaction
  • Developing relationships with customer stakeholders
  • Understanding the business challenges faced by customers and addressing their needs
  • Analyzing client data to improve the overall experience and business revenue
  • Improving key client relationships and expanding their business volume

The Successful Applicant

To be a successful hire for this role, you have:

  • 5 years or more sales experience in a SaaS, Customer Success role
  • Proven ability to handle multiple enterprise clients from varied industries
  • Excellent communication, interpersonal and client skills, with a strong emphasis on presentation

What's on Offer

This is an excellent opportunity for someone looking to build a career with a world leader in logistics and supply chain management.

The remuneration for the candidate is excellent, with the opportunity to work on a cutting-edge logistics data analytics SaaS solution.

Contact
Berwin Chan
Quote job ref
JN-122021-4555813
Phone number
+65 6416 9886

Job summary

Function
Sales
Specialisation
Account Manager
What is your area of specialisation?
Transport & Distribution
Location
Singapore
Contract Type
Permanent
Consultant name
Berwin Chan
Consultant contact
+65 6416 9886
Job Reference
JN-122021-4555813