Customer Service Executive (open to fresh Graduates)

Singapore Permanent SG$40,000 - SG$65,000 Work from Home or Hybrid
  • Regional Role
  • Work Life Balance

About Our Client

Our Client is a Global Brand within the Agriculture Industry with a large global network in Europe, America and APAC. They are constantly reinventing and challenging themselves to keep ahead of consumer demands and remain competitive. They aim to maintain and improve their current performance both locally and regionally of which they are seeking for an Order Management Executive to be based in their corporate office in Central Area.

Job Description

Reporting directly to the Supply Chain Manager, your role is to manage the order management & distribution activities for ASEAN region. This is an individual contributor role.Responsibilities include:

  • To manage the end-to-end order fulfilment processes for all sales channels in APAC and ensure orders are delivered on time.
  • To support customer care team for escalation of problem resolution, complaints and prioritization issues.
  • To manage effectively the distribution channels with sound knowledge in freight processes and documentation.
  • To plan and manage logistics activities from factories/regional DC to regional market.
  • To work in close collaboration with supply chain, sales and other departments to ensure service level to customers.
  • Update and maintain ISO documentation where necessary.
  • Knows how to diffuse a difficult situation and get resolution with the customers & employees.

The Successful Applicant

You should have a Degree in Procurement or Supply Chain and have significant years of related working experience in the Chemical Manufacturing Industry with SAP knowledge.

What's on Offer

You will be working in a large MNC that has good brand equity and consistently innovating for consumers. The company recognizes talents by offering comprehensive benefits and extensive training to nurture employees & provide you with excellent career advancement.

Contact
Nicholas Lim (Lic No: R1770133)
Quote job ref
JN-062022-5667668
Phone number
+65 6416 9888

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service / Order Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Singapore
Contract Type
Permanent
Consultant name
Nicholas Lim (Lic No: R1770133)
Consultant contact
+65 6416 9888
Job Reference
JN-062022-5667668
Work from Home
Work from Home or Hybrid