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Client Onboarding Senior Manager (Securities Brokerage)

Singapore Permanent SG$8,000 - SG$9,500 per month (SG$96,000 - SG$114,000 per year) View Job Description
Our client is one of the largest and leading securities brokerage in the region. They are currently looking for a Client Onboarding & Periodic Review (Senior Manager) to support the Head of Department in overseeing end-to-end client onboarding and periodic review activities. This role is critical in ensuring operational excellence, regulatory compliance, and a seamless client experience across individual and corporate segments.
  • Opportunity to join a leading securities brokerage firm in the region.
  • Newly created headcount and great opportunity to lead an established team.

About Our Client

Our client is one of the largest and leading securities brokerage in the region. They are currently looking for a Client Onboarding & Periodic Review (Senior Manager) to support the Head of Department in overseeing end-to-end client onboarding and periodic review activities. This role is critical in ensuring operational excellence, regulatory compliance, and a seamless client experience across individual and corporate segments.

Job Description

  • Support the Head of Department in overseeing the full client onboarding and periodic review lifecycle, ensuring high quality and operational efficiency.
  • Act as the direct line manager for the Individual, Corporate, and Periodic Review Team Leads.
  • Lead, coach, and develop teams by setting clear performance expectations, monitoring progress, and providing continuous feedback.
  • Collaborate closely with internal stakeholders (e.g. Sales, Product, Back Office) and external vendors to deliver a smooth and coordinated onboarding experience.
  • Ensure all onboarding and periodic review activities comply with regulatory requirements and internal AML/KYC and compliance policies.
  • Draft, review, and maintain departmental policies and SOPs to support regulatory compliance and operational effectiveness.
  • Identify process gaps and operational inefficiencies; design and implement improvements to enhance productivity and service quality.
  • Track key performance metrics and evaluate the effectiveness of initiatives.
  • Prepare and present monthly management reports, including data analysis, trend identification, and performance insights.

The Successful Applicant

To succeed in this role, you should ideally possess the following:

  • Bachelor's Degree in Finance, Accountancy or relevant discipline
  • At least 5 years of hands on client onboarding, KYC, and AML experience, preferably within a brokerage
  • Strong people management experience and comfortable leading a team
  • Solid understanding of regulatory frameworks and compliance standards relevant to client onboarding and periodic reviews.

What's on Offer

  • A leadership role with high visibility and direct impact on client experience and regulatory outcomes.
  • Opportunity to shape and enhance onboarding and periodic review processes across the business.
  • Collaborative working environment with exposure to multiple internal stakeholders and external partners.
Contact
Dominic Chong (Lic No: R21102554 / EA no:18S9099 )
Quote job ref
JN-012026-6913879
Phone number
+65 6541 9857

Job summary

Function
Banking & Financial Services
Specialisation
Back Office - Operations
What is your area of specialisation?
Financial Services
Location
Singapore
Contract Type
Permanent
Consultant name
Dominic Chong (Lic No: R21102554 / EA no:18S9099 )
Consultant contact
+65 6541 9857
Job Reference
JN-012026-6913879

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.