Branch Operations Manager

Singapore Permanent Work from Home or Hybrid
  • Attractive Compensation Package
  • Great culture and environment

About Our Client

Our client is one of the world's leading Re-/Insurance company with an inclusive culture and flexible environment that rank them as one of the top employers globally.

Job Description

As a key contributor you will be required to oversee the big picture and at the same time rolling up your sleeves to work with the team.

This position takes the Lead on Business Contingency risks across the location including Business Continuity Management, Cyber Security and Operational IT Governance matters.

Strategy & Operations supports numerous areas of the business so you should be comfortable driving solutions with insurance business and subject matter experts and bring in your expertise to contribute to the overall success of a regional operating model.

This opportunity will require you to closely collaborate across various seniority levels with numerous business teams, at a local level as well as regional level.

You will have a great can-do attitude and become a trusted partner on strategy, branch operations and governance related matters.

As part of the Strategy & Operations team, you will be involved in the strategy implementation and preparation work, supporting the local client market team and the Head of Regional Branch Operations.

The key accountabilities are:

  • As a line manager, coach/mentor you will lead and develop the Singapore Branch Operations Team
  • Own and manage relationships with key stakeholders across the business including support functions
  • Active member of Branch Management Committee, in line with Asia Branch Governance Framework
  • Drive best practice, challenge the status quo, leading any agreed transformation collaborating with Business SME on selected business and operational

The Successful Applicant

  • Leadership: capability in a complex matrix organisation, able to build relationships and apply leadership 'authority' in a wider sense, not limited to direct reporting lines;
  • Managing / influencing partners: Strong organisational, interpersonal and communication skills, with the ability to influence and negotiate effectively across functions/seniority;
  • Strategic and Analytics Mastermind: Big picture, structured and analytical mind as well as an exceptional problem solver;
  • Governance / Operations knowledge: Solid experience (5+) of these two topics in the context of the Re-/Insurance industry, and how to apply regulatory guidelines;
  • Delivery Champ: Substantial work experience in operations or transformation execution, e.g. project and organisational change experience is a plus;
  • Story telling: Proficient in conveying messages to all levels of management seniority, including creation of presentations in PowerPoint;
  • You can inspire those around you by being a strong coach, motivator and mentor and are passionate about the career path and success of the team; and
  • You enjoy team collaboration and contributing to the broader team on local and global business initiatives.

What's on Offer

Attractive remuneration package with great benefits and culture in one of the world's leading Re-/Insurance organization.

Gavin Teo (Lic No: R1328332)
Quote job ref
Phone number
+65 6416 9835

Job summary

Banking & Financial Services
What is your area of specialisation?
Contract Type
Consultant name
Gavin Teo (Lic No: R1328332)
Consultant contact
+65 6416 9835
Job Reference
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.