Boutique Manager, Singapore - Luxury Jewellery & Time Pieces
Exclusive European Luxury brand
About Our Client
Our client is an exclusive Luxury consumer brand that has global presence. Their brand awareness has been driven by their constant luxurious product innovation and first class customer service attracting consumers globally. They also have strong environmental conscience ensuring they help to minimise their foot print
- As Boutique Manager, the key responsibility is to ensure smooth operations of the store, establishing new clientele, managing staff, merchandise and ensuring top-notch customer service.
- Work closely with the Country Manager to maximise sales and achieve targets.
- Be responsible for the stores P&L
- Motivate and coach store staff to achieve individual targets and KPIs.
- Work with HR on all staffing related matters including recruitment, staff issues, annual and probation reviews, setting KPIs and performance management.
- To work alongside HR and our external training provider, to map out, plan and conduct progressive and continuous training to the retail team, to equip them with the necessary product knowledge, selling technique and clientele skills, to enhance sales and ensure a consistently high level of customer service maintained across all stores.
- Implement new standards of operations and working practices in conjunction with direction from the Country Manager
The Successful Applicant
- At least 4 + years retail experience
- Charismatic Personality
- Excellent networking skills and sales driven ability
- Ability to build and maintain VIP client relationships
- Have a passion for all things Luxury.
- Ability to lead a team
- Proven track record of sales excellence individually and within a team
- Excellent presentation and interpersonal skills
What's on Offer
In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognises growth, whilst receiving designed training programs and the privilege of generous employee discounts.
- Opportunities are global, as our client is continuously searching for new innovators and experts to join all areas of their business.
- Salary for the role will be competitive