Associate Manager/Manager, Customer Partnerships

Singapore Permanent
  • Develop and grow strategic key accounts within financial services space
  • Excellent teamwork & positive work environment

About Our Client

PageGroup, made up of 4 brands - Page Executive, Michael Page, Page Personnel and Page Outsourcing, is a leading professional recruitment consultancy firm, offering full suite of workforce solutions across the brands (C-suite search, permanent, temporary, fixed term contract andRPO) tailored to the needs of global clients. First established in London in 1976, with more than 40 years recruitment experience behind us, the Group has grown and expanded globally, we now operate in more than 140 offices in 37 countries worldwide. We are listed on the London stock exchange and our turnover is close to US$1 billion annually. We have a strong footprint in Asia Pacific in 12 countries with over 27 offices, with Singapore being the first few offices in Asia with over 20 years of presence to date.

We have an excellent reputation and mature client base and enjoy preferred supplier status with numerous high profile foreign, regional and local organisations. This is a fast paced and challenging role which will stretch your skills in sales, client servicing and task management and encompasses business development, client management and recruitment. Your job will be to consolidate and grow relationships with existing clients, identify new business opportunities and with prospective clients while supporting and servicing our candidates. You will deliver the highest levels of customer service and strive to achieve qualitative and quantitative targets. We will provide you with support, resources and ongoing training to help you achieve your goals.

Job Description

Reporting to the Managing Director, responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

  • Identify new opportunities for both new and existing customers
  • Consistent key point of contact for customers & operation teams
  • Work with regional and global Customer Partnerships teams to maximize international opportunities.
  • Customer Insights expert, strategic data-driven business development
  • Win back, maintain and grow former customers
  • Industry expert and knowledge center to the wider PageGroup business
  • Work with Customer Partnerships team manager and Page Singapore business leaders to identify new business opportunities and execute plans for growing customer base within Singapore and potentially across SEA for middle to large customers particularly.
  • Work with Bids and Tenders team to complete bids / tenders / PSA and manage each process end-to-end including from a project manager perspective.
  • Develop and drive effective programs to optimize opportunities with customers in Singapore.
  • Identify, track and work with customer partnerships/success team and Page Singapore leaders to resolve issues with rebuild customers. Turn it into potential repeat business.
  • Work with Page Singapore Operation teams to establish and coordinate effective communication in Singapore on customer development, sales activity etc with aim to improve cross selling.
  • Drive and develop Industry knowledge center including but not limited to industry pitch proposal/presentations, industry customer successful stories, Industry insight.etc.
  • Proactively collect customers' feedback and solve outstanding issues, feedback to senior leadership for future business

The Successful Applicant

  • A proven track record as a recruitment consultant OR business development professional
  • Possess commercial acumen and customer engagement skills.
  • Excellent influencing and negotiation skills
  • High sense of responsibility for your own business / desk and thrives on the opportunity
  • Result-driven, problem-solving mindset, resilient, a great listener and team player

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

  • Excellent career progression opportunities
  • World class training and development
  • A generous base salary with the opportunity for excellent bonuses
  • Global career opportunities
  • A dynamic and collaborative work environment
  • Exposure to the world's biggest multinational brands and industry leaders
  • Recognition as an industry expert
  • The opportunity to develop and lead a business unit.
Contact
Celeste Goh
Quote job ref
JN-052022-5602417
Phone number
+65 6416 9872

Job summary

Function
Sales
Specialisation
Business Development
What is your area of specialisation?
Business Services
Location
Singapore
Contract Type
Permanent
Consultant name
Celeste Goh
Consultant contact
+65 6416 9872
Job Reference
JN-052022-5602417