Save Job Back to Search Job Description Summary Similar JobsPromotes internal mobility and encourages continuous developmentOffers exposure to diverse projects and technologiesAbout Our ClientOur client is a next-generation, sustainability-driven data centre operator focused on delivering highly connected, AI-ready digital infrastructure that supports the rapid digitalisation needs of enterprises and hyperscalers.Job DescriptionMonitor, respond to, and escalate DC network and facilities incidents in line with SLA and criticality.Manage customer requests and operational systems, including Electronic Visitation Management Systems.Analyse and benchmark system performance across data centres, translating insights into operational improvements.Ensure accuracy and reliability of IoT sensors and troubleshoot BMS/EMS/PQMS connectivity issues impacting data quality.Perform real-time monitoring of DC infrastructure (power, UPS, cooling, humidity, water detection, etc.).Maintain DC documentation, reports, and ensure all supporting systems are fully operational.Manage incidents, root cause analysis, change requests, and customer communications to meet SLAs.Coordinate with internal teams, vendors, and customers on maintenance, shutdowns, access clearance, and projects.The Successful ApplicantDiploma in Engineering or IT with a minimum of 4 years' hands-on experience in data centre operations.Strong understanding of data centre facilities, operations support, and industry best practices.Certified in Basic Infocomm Technology with ITIL Foundation certification.A collaborative team player who is also capable of working independently.Able to manage multiple tasks effectively and perform well under pressure.Highly organised, with the flexibility to reprioritise as operational needs evolve.Clear and effective communicator, both verbally and in writing.Analytical, proactive, and solution-oriented with strong problem-solving skills and a positive attitude.What's on OfferAs a growing firm with a tightly-knit team, the successful candidate will get the chance to contribute to a highly performing team while having the autonomy to make certain decisions for the team.ContactWinson Low (Lic No: R22106039/ EA no: 18C9065)Quote job refJN-022026-6942437Phone number+65 6416 9865Job summaryFunctionITSpecialisationInfrastructureWhat is your area of specialisation?Technology & TelecomsLocationInternationalContract TypePermanentConsultant nameWinson Low (Lic No: R22106039/ EA no: 18C9065)Consultant contact+65 6416 9865Job ReferenceJN-022026-6942437