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- Permanent Opportunity
- Stable company with Big Exposure in APAC Region
About Our Client
PageGroup is a British-based recruitment business, has five decades of expertise in professional services recruitment.
Job Description
- Provide Level 2 support for our application , using our defined service management processes and according to agreed SLAs
- Perform proactive support via service monitoring to analyse, highlight and prevent issues from occurring
- Work closely with 3rd level support suppliers to ensure the quickest possible resolution to issues
The Successful Applicant
- Experience of working in a support environment, particularly change/incident/problem/knowledge management
- Experience of supplier relationship management and working with external vendors to troubleshoot and resolve incidents/problems as well as organising/participating in a continual service review process
- Enthusiastic and flexible to adapt to changing demands in the nature of the workload individually and in the tea
- Salesforce Administrator is a plus but not mandatory
- Salesforce Platform App Builder is a plus but not mandatory
- Experience working in a Windows / Microsoft office environment
- Experience using email-based support ticketing systems
What's on Offer
- Permanent role with attractive benefits & compensation
- Stable organisation with career growth
Contact
Ankita Kesari
Quote job ref
JN-052022-5622049
Phone number
+65 6416 9811
Job summary
- Function
- IT
- Specialisation
- IT Support
- What is your area of specialisation?
- Business Services
- Location
- Singapore
- Contract Type
- Permanent
- Consultant name
- Ankita Kesari
- Consultant contact
- +65 6416 9811
- Job Reference
- JN-052022-5622049
