Application Support Analyst
Work with a Global MNC
Work on cutting edge technologies
About Our Client
The client is a global multi-national organisation with strong presence in Asia. We need someone on a 1 year renewable contract role.
The Application Support Analyst must possess excellent customer service and communication skills. Strong Multi-tasking skills are also required as the Support analyst must juggle multiple, high priority tickets simultaneously while maintaining professionalism.
This position provides operational support for application vendor, business application systems, system maintenances, releases, system administration and debugging data issues.
The Successful Applicant
- Provide 2nd level support for production issues across multiple applications, including problem identification, definition and implementation of short-term work around and coordination of long-term software solution with business analysis and development team.
- Develop and maintain effective working relationships with business customers to maintain business expertise and alignment.
- Clear understanding of software development lifecycle methodologies and documentation standards
- Provide functional and business expertise for IT projects and business systems support
What's on Offer
You will be part of an organisation who sees value in investing in their employees. Stability in your career is a key for them; hence you'll be a great fit if this is one of the key values to you. The remuneration for this role will be competitive and in line with the market.