Client Relationship Officer (Based in Washington D.C)

International Locations  |  Permanent

Published 21/08/2008

• Client relationship mgt for effective delivery of IT solutions & services
• Dynamic, energetic and multicultural working environment

About Our Client
The International Finance Corporation (IFC), the private sector investment arm of the World Bank Group, is one of the leading investors and lenders in emerging markets. The mission of IFC is to promote sustainable private sector investment in developing countries, helping to reduce poverty and improve people's lives. IFC finances private sector investments in the developing world, mobilizes capital in the international financial markets, helps clients improve social and environmental sustainability, and provides technical assistance and advice to governments and businesses.

Job Description

Duties and accountabilities:

• Serving as the primary contact between the assigned client group and Corporate Business Informatics Department (CBI).
• Cultivating and managing relationships with staff at different levels in the assigned client groups gaining credibility as a trusted advisor on IT issues through proactive engagement with the clients.
• Gaining and maintaining in-depth understanding of the clients' business, processes and operating environment.
• Serving as client advocate in CBI to ensure the clients' IT support goals and objectives are met by CBI.
• Strategically guiding clients in the use of IT solutions to improve their capability, productivity and effectiveness in the delivery of IFC's products and services; globally.
• Leveraging knowledge of the clients' business and processes and CBI's capabilities to improve the use of existing tools and services.

The Successful Applicant

Selection criteria:

• Masters degree in IT, Business Administration, Finance or related field with at least five years of relevant experience.
• A good understanding of one or more of the following areas:
  - Investment Operations
  - Advisory Services
  - Risk Management
  - Financial Operations
  - Accounting and Accounting Standards
  - Business Data Management, Information Analysis, Integration and Reporting or other areas of Business Intelligence.
• Proven conceptual, analytical, and evaluative skills; and ability to conduct independent research and analysis, identifying issues, formulating options, and making conclusions and recommendations.
• Demonstrated ability to manage client relationships combined with strong customer/client service orientation.
• Excellent facilitation and coordination skills and ability to lead group meetings.
• Excellent interpersonal and communication (oral & written) skills.
• Ability to operate under pressure with accuracy and professionalism.
• Ability to work in a fast paced, demanding work environment.
• Attention to detail in understanding requirements and resolving issues.
• Self-motivated with excellent organizational skills.

What's On Offer

• Competitive remuneration and multicultural work environment.
• Excellent opportunity for career progression with a globally renowned financial institution.

Apply for this job
Apply online using the form below or phone Jennifer Ooi  on  + 81 3 5733 7166  quoting jobref  H221510

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